Mariehosting.com

Who we are

We are a very diverse group that has many years in the web hosting industry. We believe that everyone should get great customer service. We believe you should be able get help managing your website. over the years we have taken hundreds of thousands of technical support calls. A lot of customers have asked us “who can help me with my site?” We believe that there should be no line drawn between your webhosting company and your website designer. We offer managed web hosting for customers who need updates, and help with their hosting account. Need a link updated on your site? Need help setting up a new email account ? Our managed service is what you need when you need help and want to spend time running your business.

Why us

Our prices are competitive. We offer basic webhosting as well as managed web hosting. Need technical support for an hour ? Need help installing or updating wordpress ? Need to understand technical terms ? We have you covered. When it comes to FTP, wordpress, PHP, mysql, bandwidth, phishing, spam complaints, domain registration. Don’t worry about not having all the answers, we are here to help you out.

Our Story

Marie was the name of our relative who was killed in a domestic violence altercation in October of 2006. Her name was Danielle Marie. A percentage of all our sales go towards helping charities. We believe that even $1 can help someone else in need. We will donate 5% or more of our profits to charities that help many causes.

Our Support Guarantee

We want to make sure that no matter what happens you get personal and processional service.  We monitor our services and are very passionate about providing a great quality of service to our customers. Unlike other hosting companies we are proactive not reactive. We have an easy to use support system at http://billing.solarblu.net/client/ this will allow you to pay your bills, submit tickets and upgrade your account features.  We may be a new company but we are not new to the web hosting industry, contact us if you would like more information by emailing sales@mariehosting.com

Recent issues at your current wordpress hosting company have you down ? Mariehosting.com will help you migrate your shared hosting wordpress website to mariehosting.com free of charge. Sign up for an account and then submit an email to tech support and we will be more than happy to help you migrate your website. We are experts in wordpress hosting, wordpress web design and more. We are unable to transfer email accounts directly we recommend that you use pop3(instad of Imap) and download all your existing email, If you like to use Imap you can resetup your email box as imap and resynchronize email to the new server. Let us know when you would like us to migrate the site, as it can take up to 48 hours for the new DNS to resolve, we want to make sure the process goes smoothly with no stale data, or downtime.

Here are the steps we take to migrate your existing wordpress website.
1. Export data in phpmyadmin. In order to do this we will need any hosting account information you have access to; control panel login, ftp logins, and mysql information, if you would like us to attempt to transfer your email accounts you will need to provide email addresses and passwords, or we can reset this information for you.
2. Compress wordpress and website files.
3. Import wordpress files to new server.
4. Import database to new server.
5. Configure wordpress site using temporary cpanel user address.
6. Verify installation using temporary cpanel user address.
7. Recommend client updates dns, nameservers to the new hosting account. Let the client know the database, email, mysql database migration process is completed. (checklist with items completed to the client.)

*After updating the dns it can take up to 48 hours for the new nameservers and DNS to propagate the internet. At this time email, and mysql information may become “stale” or out of date.

If you have cpanel hosting currently, we have resources to migrate the account easier then the above steps. We will need your cpanel login information for the current hosting provider in order to migrate your account from one cpanel server to another.

If you are changing hosting companies and need help migrating to a hosting provider that is not mariehositng.com please contact solarblu.net and they will help you migrate your hosting account to a new provider for a small fee.

This article contains information about auto-installing applications.

All of our linux shared hosting and VPS plans that include cPanel offer a free utility called “Fantastico” which allows you to easily install and configure the most popular web applications available.

The “Fantastico” link is usually located under the “Script Library” section of your midPhase Control Panel (cPanel).

Here is a list of our current offerings (As of February 2010)

Blogs
b2evolution
Nucleus
WordPress

Classifieds
Noahs Classifieds

Content Management
Drupal
Geeklog
Joomla 1.5
Joomla
Mambo
PHP-Nuke
phpWCMS
phpWebSite
Siteframe
TYPO3
Xoops
Zikula

Customer Relationship
Crafty Syntax Live Help
Help Center Live
osTicket
PerlDesk
PHP Support Tickets
Support Logic Helpdesk
Support Services Manager

Discussion Boards
phpBB
SMF

E-Commerce
CubeCart
OS Commerce
Zen Cart

F.A.Q.
FAQMasterFlex

Hosting Billing
AccountLab Plus
phpCOIN

Image Galleries
4Images Gallery
Coppermine Photo Gallery
Gallery

Mailing Lists
PHPlist

Polls and Surveys
Advanced Poll
LimeSurvey
phpESP

Project Management
dotProject
PHProjekt

Site Builders
Soholaunch Pro Edition
Templates Express

Wiki
TikiWiki CMS/Groupware
PhpWiki

Other Scripts
Dew-NewPHPLinks
Moodle
Open-Realty
OpenX
PHPauction
phpFormGenerator
WebCalendar

This article contains information about Ruby on Rails support.

Yes, we offer Ruby on Rails support. Send in a ticket to support and request it to be added to your account and you’ll be all set!

support@midphase.com

Yes, you need to have a Static IP for using your own SSL., secondly SSL’s are basically used when people need to carry out online transaction from their own site.

TO use an SSL your host will provide you with a CSR file which you need to submit it to an SSL Certificate provider , he will then in turn provide you with the CRT that you can install on your required domain eg. ( http://secure.yourdomain.com ). Its always advisable to install the certificate on the subdomain.

With shared SSL you get the benefits of SSL with out the costs that are usually associated with setting up a SSL on the server. with Shared SSL you use your web hosting company’s SSL certificate. With shared SSL you usually get a secure url like https://esc##.midphase.com/~username

The Cpanel server provides users with a shared SSL and will always prompt you with a warning message before you can use it.

Its not a professional method to use a shared SSL for conducting online transactions.

This article contains information about SSL certificates.

Yes, we offer one type of SSL addon for your account.

The SSL Pack – This pack includes a signed SSL certificate and static IP

Information at http://www.positivessl.com/ssl-certificate-products/ssl/ssl-certificate-positivessl.html
Signed by Comodo and PositiveSSL
No Site seal Offered through this ssl install
99.3% compatibility with all browsers
128 bit strong encryption SSL
Lock in browser

For information on adding this feature to your account, please visit our account upgrades list.

This article contains information about outgoing ports and dedicated IPs.

We restrict outgoing port access as a result of the shared hosting environment. In this environment every account on a server shares a single IP address. As a result some outgoing ports are blocked because no single account is assigned the IP address for the box. Purchasing a dedicated IP address allows your account to have the ability to use a SSL certificate.

We require that you pay for the dedicated IP address because we have to purchase the IP addresses from our provider. Leasing the IP addresses is done in large batches to minimize costs. This price is included in the SSL pack pricing which includes an SSL and static ip.

This article contains information about site seals.

We do not provide site seals for our SSLs at this time.

This article contains information about setting up an SSL certificate.

When you order a SSL we assign a static ip to your account. A static ip is required for securing the traffic between your website visitors and your website. The SSL encrypts the session between the visitor and your site. When we assign a static ip, the new information about where the site is located has to propagate across the internet. Usually this only take about four hours.

If you are able to receive e-mail, but are having difficulty in sending e-mail using Outlook, Outlook Express, Apple Mail, Thunderbird, etc., then there are a few possibilities:

1. Make sure that you have your SMTP server setup correctly. The server will be your domain name. You’ll also want to confirm that you have it setup to authenticate with your mailbox username and password.
2. The more likely problem is that your ISP (Internet Service Provider) blocks external SMTP servers from being used when you are on their network. Contact your ISP and ask them what SMTP server you should be using.
3. If all else fails, please contact support and we’ll assist you.